COMPANY OVERVIEW
About Zulekha Medicine and Medical Equipment Store
Part of Zulekha Healthcare Group
Established in 2010, we are a proud member of the Zulekha Healthcare Group, the region's upcoming forerunners in UAE healthcare with 62 years of excellence. The group encompasses Two multidisciplinary hospitals, four medical centers, and seven pharmacies providing specialized treatments in over 25 disciplines.
Licensed & Certified Excellence
Certified by DAS Quality Management Systems in compliance with ISO 9001:2005 standards. Licensed by the UAE Ministry of Health and fully compliant with Good Distribution Practice (GDP), authorizing us for warehousing of branded, generic, controlled, and hard-to-find medicines, cosmetics, orthopedic accessories, and medical equipment.
2010
Year Established
25+
Disciplines Covered
100%
GDP Compliant
Core Business
Pharmaceutical Distribution
Medical Equipment Supply
Government & Private Partnerships
Zulekha Medicine and Medical Equipment Store Founder
Dr. Zulekha Daud
- First female doctor in UAE (1964)
- Founded Zulekha Healthcare Group
- Over 60 years in healthcare
- Pioneered affordable healthcare access in UAE
"Healthcare is not just a profession, it's a calling to serve humanity with compassion and dedication."
Mrs. Zanubia Shams
- Co–Chairperson since 2014
- Forbes Top Healthcare Leaders 2024 & 2025
- Advancing women leadership in healthcare
"We are committed to delivering the same quality care that my mother envisioned decades ago."
Mr. Taher Shams
- Managing Director since 2014
- Forbes Top Healthcare Leaders 2024 & 2025
- Spearheaded group expansion across UAE
- Champion of healthcare innovation
"We are the shining star in the Middle East, with a strategic location, fantastic connectivity, and effective governance."
OUR PURPOSE
Vision & Mission
Vision
To continue to be the most efficient, competent and
courteous distributor in UAE with a clear focus of
providing reliable services.
We are committed to delivering visible results that enhance
performance in the healthcare industry, setting new benchmarks
for excellence in pharmaceutical and medical equipment
distribution.
Mission
To provide easy and accessible end-to-end solutions to our
customers and partners, delivering superior values that reflect
the vision, strength, and integrity of our clients.
- Focus on supply, distribution, and marketing of pharmaceutical products and medical devices
- Led by experienced pharmaceutical experts with extensive regulatory knowledge
- Direct sourcing from manufacturers to prevent counterfeit medicines
WHAT WE OFFER
Comprehensive Service Portfolio
End-to-end solutions supporting partners throughout the product lifecycle
Medical Compliance & Quality
Ensuring adherence to all regulatory standards, quality management systems,
and industry best practices. We Maintain rigorous compliance protocols to guarantee product safety and efficacy.
ISO 9001:2005
Quality Assurance
Pharmacovigilance & RMP
Comprehensive drug safety monitoring adverse event reporting, and Risk Management Plans(RMP) to ensure patient safety and regulatory compliance throughout the product lifecycle.
Drug Safety
Risk Management
Sales & Marketing
Strategic market entry, product positioning, and promotion activities. Our expert teams create tailored marketing strategies to maximize product visibility and market penetrtion.
Market Access
Product Launch
Operations & Supply Chain
Efficient warehousing, inventory management, and distribution logistics. We ensure timely delivery while maintaning optimal storage conditions for all pharmaceutical products.
GDP Compliant
24/7 Delivery
Regulatory Affairs
Complete regulatory support including product registration dossier preparation. and liaison with health authorities. We nagivate complex regulatory pathways to ensure market access.
MOH Liaison
Fast-Track Approval
Market Access
Strategic partnerships with healthcare institutions, formulary inclusion support, and stakeholder engagementto ensure products reach the right markets and patients efficiently.
KOL Networks
Formulary Access
Flexible & Fast Response
Our organizational structure enables quick adaptation to changing market conditions
COMPLIANCE & CERTIFICATIONS
Regulatory Excellence & Compliance
Certifications & Standards
ISO 9001:2005 Certified
DAS Quality Management Systems certification authorizing warehousing
of all medicine categories
UAE Ministry of Health Licensed
Full licensing for pharmaceutical distribution and medical equipment supply
GDP Compliant
Full compliance with Good Distribution Practice standards
Regulatory Activities
1
MOH & Municipality Liaison
Direct communication with UAE Ministry of Health and Municipality authorities for product registration
2
Fast-Track Approvals
Ability to discuss and convince regulatory authorities on exceptions or expedited approvals
3
Dossier Preparation & Modifications
Complete documentation support for product registration files
4
Product Registration
End-to-end registration process management and follow-up
5
Pre-Registration Sales Support
Funding approvals, formulary inclusion, and stakeholder engagement
Our Regulatory Team
Regulatory Affairs Manager
Dedicated Regulatory Representatives
Pharmacovigilance Service
Complete drug safety monitoring and adverse event reporting
OUR REACH
Market Coverage & Distribution Network
Extensive coverage across all major institutions in UAE
Client Portfolio
Government Hospitals
Public healthcare institutions
Private Hospitals
Premium healthcare facilities
Private Poly Clinics
One-day surgery centers
Hospital Pharmacies
In-patient pharmacy services
Retail Pharmacies & Chain Pharmacies
Community pharmcy networks across UAE
Dedicated Teams
- Exclusive teams for each distribution channel
- Sales platform preparation & opportunity identification
- Sales and collection support
- Extensive major hospital coverage
Long-Term Partnership Approach
Intergrity,planning,compassion,and quality service drive our unparalled client retention
OPERATIONAL EXCELLENCE
State-of-the-Art Infrastructure
World-class ware housing and logistics capabilities
Warehouse Facilities
Room Temperature Storage
Air-conditioned facilities maintaining
15–25°C
Cold Storage & Freezers
Temperature-controlled storage at
2–8°C
Logistics & Distribution
6 Delivery Vans
Temperature controlled transportation fleet ensuring products maintain recommended storage conditions throughout delivery
24-Hour Delivery
Most areas within 24 hours with same day or next-day delivery based on LPO timing
MOH Accredited
Complete drug safety monitoring and adverse event reporting
OUR PEOPLE
Organizational Structure
Experienced leadership and dedicated operational teams.
Leadership Hierarchy
Mr. Taher Shams
Managing Director
Mr. Siraj Master
Senior Vice President
Business Unit Manager
Supply Chain Director
Finance Director
Operation Director
IT Analyst / Head
PRO
Store Manager
Regulatory Manager
Business Operations
Business Unit Manager (Sales Manager)
Oversees distribution operations
Sales Supervisor
Manages sales team activities
Medical Consumables Team
7 Sales Representatives
Pharma Team
12 Sales Representatives
Support Functions
- Invoicing
- Accounts
- Store Keeping
- Delivary/Supplies
COMPETITIVE ADVANTAGES
Why Partner with ZMML?
World-class ware housing and logistics capabilities
Business Opportunity
Capable of capitalizing on emerging business oppourtunities with agility and strategic vision.
KOL Relationships
Well-established with key Opinion Leaders and key stakeholders across UAE healthcare.
Distribution Network
Strong reputation and extensive distribution network covering all major healthcare institution in UAE.
Product Launch
Experienced in marketing and successfully launching new ranges of pharmaceutical products.
Expert Sales Team
Expert and dynamic sales & marketing team directly promoting pharmaceutical and medical equipment
Track Record
Proven track record of achievements in market access and penetration across UAE healthcare sector
Resources
Possess all required resources to deliver top-notch logisitical and distribution activities.
Infrastructure
State-of-the-art warehousing facilities with tempreature-controlled storage and modern logistics.
Registration
Proficient at achieving sales targets and successful product registration with authorities
Compliance
Adamant at compliance with PhV requirements. quality standards, and codes of conduct.
Financial Strength
Cash-rich and self-sufficient group with strong financial backing for sustainable operations.
True Partnership
Share our expertise to optimize business
potential and maximize partner success
STRATEGIC RELATIONSHIPS
Key Partnerships & Relationships
Strong Connection with major healthcare authorities and institutions.
Healthcare Authorities
MOH
Ministry of health - Primary regulaory authority for healthcare in UAE
SEHA
Abu Dhabi Health Services - Largest healthcare provider in Abu Dhai
DHA
Dubai Health Authority - Regulating healthcare services in Dubai
Municipalities
Municiapl Medical Services across all UAE emirates.
Additional Partners
Police & MOI
Ministry of interior medical services
Private Hospitals
All in-patient hospital pharmacies
Excellence
in Relationships
- Excellent relationships with most hospitals in UAE
- Both government and private sector coverage
- Direct access to major healthcare decisionmakers
- Streamlined regulatory approval processes